New research from Firstup reveals a communication gap between organizations and their frontline workforce, one that is creating measurable risk across safety, operations, retention, and technology adoption.

Based on a survey of 1,000 U.S. manufacturing workers, this report uncovers how communication breakdowns affect day-to-day operations and what leading manufacturers can do to close the gap.

In this report, you’ll learn:

• Why 8 in 10 workers learn about policy and safety changes only after they've already taken effect
• How overreliance on managers as the primary communication channel creates hidden risk at scale
• The business impact of miscommunication across safety, compliance, productivity, and retention
• Where AI and automation communications are falling short, and what workers need instead
• Five practical ways manufacturers can improve frontline communications 

Get the research

Download The Communications Crisis in Manufacturing report to explore the full findings and recommendations for reducing communication risk across your frontline workforce.