Communication teams work hard to deliver the right message, to the right employee, at the right moment, and on the right channel. Proving the impact of those efforts is another challenge entirely. How do you connect communication to outcomes like retention, safety, productivity, and efficiency when data is either non-existent or fragmented across campaigns, channels, and initiatives?

Based on interviews with organizations across healthcare, manufacturing, IT, distribution, and retail, Forrester found that the Firstup Intelligent Communication Platform delivers critical business outcomes and more than 398% ROI and $8.9M in total benefits. Applying its three-year Total Economic Impact™ methodology, Forrester estimated that a 10,000-employee organization using Firstup could achieve the following.